1. Parties

These terms apply to the supply of services by Ivan (trading as Culture Cardiff) to the Client named on the invoice.

2. Services

The services provided will be as set out in the invoice and any attached brief or proposal (the “Services”). Any change to the scope of Services must be agreed in writing and may be charged extra.

3. Fees and VAT

Fees are as stated on the invoice. Where applicable, VAT will be charged at the applicable rate and shown separately. All prices exclude VAT unless expressly stated.

4. Payment terms

Payment is due within 14 calendar days from the invoice date unless a different period is agreed in writing. Payment must be made to the bank details shown on the invoice or via any other agreed payment method.

5. Late payment

If payment is not made by the due date, the Supplier reserves the right to charge interest on the overdue amount at the rate of 8% per annum above the Bank of England base rate, calculated daily from the due date until payment in full, and to recover reasonable costs of debt recovery.

6. Suspension & recovery of work

If the Client fails to pay any amount due, the Supplier may suspend further work and withhold deliverables until payment is made in full. The Supplier may also terminate the agreement for material non-payment.

7. Ownership & copyright

Unless otherwise agreed in writing:

• The Supplier retains copyright and all intellectual property rights in all work created prior to full payment.

• On receipt of full payment, the Supplier grants the Client a non-exclusive licence to use the final deliverables for the agreed purposes.

• Any underlying raw footage, unused assets or master files remain the Supplier’s property unless purchased separately.

8. Usage, licences & third-party costs

Any third-party licences, stock assets, music or location fees required for the Services will be charged to the Client unless otherwise agreed. The Client is responsible for obtaining any permissions for brand assets or people featured in content, unless the Supplier agreed to handle this.

9. Revisions

The quoted price includes the number of revisions specified in the brief. Additional revisions will be charged at the Supplier’s standard day rate.

10. Cancellation & rescheduling

If the Client cancels a confirmed project within 7 days of the agreed shoot or delivery date, the Client will be liable for a cancellation fee up to 50% of the fee to cover costs and lost time. Travel and pre-production expenses already incurred will be charged.

11. Liability

To the maximum extent permitted by law, the Supplier’s liability for any claim arising from the Services is limited to the total fees paid by the Client for the Services. The Supplier is not liable for indirect or consequential losses.

12. Confidentiality & privacy

Both parties agree to keep confidential any commercially sensitive information. The Supplier may use the Client’s name and finished work for portfolio and promotional purposes unless the Client has requested otherwise in writing.

13. Acceptance of deliverables

Deliverables are deemed accepted if the Client does not notify the Supplier of any defects or issues within 7 days of delivery.

14. Governing law

These terms are governed by the laws of England and Wales and the parties submit to the exclusive jurisdiction of its courts.

15. Expenses

Pre-agreed expenses (travel, accommodation, location fees) will be charged in addition to the fee and will be itemised on the invoice or submitted separately with receipts.

16. Force majeure

The Supplier will not be liable for failure or delay caused by circumstances beyond their reasonable control (e.g., illness, transport disruption, extreme weather, supplier failure). Where possible the Supplier will reschedule and minimise disruption.

17. Acceptance of these terms

By making payment of an invoice or instructing the Supplier to proceed, the Client confirms acceptance of these terms and any project brief or proposal.